Katastrophe
May 22nd, 2012, 03:14 PM
Stupid cable company restrictions...
Just got a block put on my Internet account because they say we've gone over our usage limit for the month.
Talked to the customer service rep, and was forwarded to the tech dept. We're all good now, but now he can't lift the block, and had to escalate to higher up in the IT dept. I'm gonna have to wait about 4 hours for my service to be restored, if not longer. I'm also gonna have to figure out how to reduce my Internet usage. Crap.
GAK! ARRRRGGGH!
I'd change ISPs, but this company is the only one allowed in my apartment complex. Tried satellite, and they don't have service where I live, so they bundle with, you guessed it, the same cable company. AT&T, you say? Nope, not allowed on the property.
Lack of choices sucks some times.
Just got a block put on my Internet account because they say we've gone over our usage limit for the month.
Talked to the customer service rep, and was forwarded to the tech dept. We're all good now, but now he can't lift the block, and had to escalate to higher up in the IT dept. I'm gonna have to wait about 4 hours for my service to be restored, if not longer. I'm also gonna have to figure out how to reduce my Internet usage. Crap.
GAK! ARRRRGGGH!
I'd change ISPs, but this company is the only one allowed in my apartment complex. Tried satellite, and they don't have service where I live, so they bundle with, you guessed it, the same cable company. AT&T, you say? Nope, not allowed on the property.
Lack of choices sucks some times.