Your posts on here got me interested in this, so I read back a bit.

Generally, whenever there is a payment problem or some other logistical problem with a company, there's someone from that company working with me to figure things out. They don't typically just leave me to deal with it. You would think that at least some sort of explanation on the website would help people to understand what was going on once they figured it out.

I would say that they definitely wet the bed on this one, regardless of whether it was paypal's fault. It's still their reputation on the line, so some sort of customer service and information probably would have helped them immensely with damage control.

That being said, I'm glad to hear that they're a solid company. I may check them out if I ever get an amp worth protecting!